Effective Date: 28/01/2025

Riddell Bros (referred to as “we,” “us,” or “our” in this Privacy Policy) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, email communications, or other means.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, address, email address, and telephone number.

  • Transaction Information: Details of products or services you purchase from us.

  • Technical Information: IP address, browser type, operating system, and information about your interaction with our website.

  • Other Information: Any additional personal information you provide to us through email, phone, or other correspondence.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding your inquiries, orders, or requests.

  • To improve our services, website, and customer experience.

  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • With service providers and partners who assist us in delivering our services (e.g., payment processors, delivery companies).

  • To comply with legal requirements, such as responding to court orders or law enforcement requests.

  • To protect our rights, privacy, safety, or property, or that of others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • The right to access, correct, or update your personal information.

  • The right to request deletion of your personal data.

  • The right to object to the processing of your information in certain circumstances.

  • The right to lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and track website usage. You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Riddell Bros
64 Carricknakeilt Road
Maghera
County Londonderry
Northern Ireland
BT46 5EJ
Email: sales@riddellbros.co.uk
Tel: (028) 7964 2440